Terms and Conditions
Definitions and Interpretation In These Conditions:
- You/Your means the person, firm, company or organisation named on the Proposal for whom We have agreed to provide the Services in accordance with these Conditions.
- We/Us/Our means Arrange.
- Proposal means the quotation and supporting information on the reverse of these Conditions. – Service(s) means the services to be provided by Us for You as described in the Proposal.
- Client means Your original end customer, at whose premises We shall perform elements of
the Service.
The headings in these Conditions are for convenience only and shall not affect their interpretation.
1) Timber is a natural product, it will be susceptible to climactic changes in humidity. All the joinery supplied is checked for functionality before it leaves the workshop and every effort is taken to allow for movement, however, should doors in particular require adjustment after they have been supplied and or fitted by ourselves, This is not the responsibility of Arrange Spaces Ltd. to make alterations due to seasonal and humility changes, there may be a settling-in period of 12 months before further adjustment should be negated.
2) Windows and doors: By their nature can sometimes come unstuck from the glass and come away from the styles. In the workshop we glue and pin these bars on as well as using a high quality closed cell double sided glazing bar tape, furthermore we also silicone any gaps. We
also clean the glass with an activator furthermore ensuring the bars stay in place, however, if they are pulled off or come away Arrange Spaces Ltd will not be held responsible. Do avoid any risk if overly concerned, request solid glazing bars.
3) Double glazed Units and all hardware: Are guaranteed for 10 years against failure, IE, condensation in between the panes or locks failing. If in the unlikely event of a unit or hardware failing, Arrange Spaces Ltd will supply the parts only, The original failed pasts must
be returned to Arrange Spaces Ltd for a credit to be given.
4) Factory Finish Painting: Any damage during installation or at any other time is rectified. Some touching up may be required after delivery and installation by the customer. Where wooden panel doors are supplied, there maybe movement possibly leading to cracking in particular on internal joinery where heating will affect the joinery, this will require remedial work when the joinery has settled down and is not classed as a defect.
5) Property Rights: All items supplied by Arrange Spaces Ltd remains the property of Arrange Spaces Ltd until paid for in full, if the items are not paid for within the agreed term, Action could result in the items been removed from the property and costs will incur to cover losses. Full title will be issued when all goods are paid for in full. If the final payments are not made in the terms agreed, your debt will be handed to a collection agency who will add 20% to any outstanding amounts. This will also adversely affect your credit score and you may possibly incur CCJ’s if it goes to court.
6) IP (Intellectual Property) Any photographs taken by Arrange Spaces Ltd of our work either in-situ or in the joinery workshop that are placed on our website, are the IP of Arrange Spaces Ltd and therefore may be shown as our discretion.
7) The quote must be quantified and checked for sizes and quantities by the customer before placing the order. Any discrepancies must be raised before the order is signed and any changes notified to us ASAP. The joinery will be manufactured to the signed order, any changes must be agreed and signed for either by means of a written instruction or a re-quote which may be chargeable.
8) Storage: Arrange Spaces Ltd reserve the right to charge for storage should the project not be delivered at the agreed contract time.
9) Liability Except in respect of death or personal injury caused by Our negligence, We shall not be liable to You by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by Our negligence or otherwise) which arise out of or in connection with the provision of the Services or their use by You or the Client, and Our entire liability under or in connection with the contract shall not exceed the amount of Our charges for the provision of the Services, except as expressly provided in these Conditions. We shall not be liable to You or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of the Our obligations in relation to the Services, if the delay or failure was due to any cause beyond Our reasonable control.
10) Any changes to the quote once the contract has commenced (and if possible) will be calculated at the end and added or subtracted to or from the final invoice, this amount is non negotiable and will be proportional to the items supplied unless a price is agreed. Any major changes that add time to the contract may not be possible if it effects the next project’s time schedules, and may need to be put back in the queue.